BPO Sri Lanka
Why Sri Lanka can be considered as a better option in Business Process Outsourcing
Sri Lanka’s path to achieving ICT hub status
A rapidly growing industry in Sri Lanka, ICT serves a broad spectrum of areas. With Sri Lanka graduating to a middle income country, the number of industry verticals benefitting from ICT is on the rise.
Low costs and qualified workforce make Sri Lanka attractive destination for BPO services
Business process outsourcing (BPO), has become an increasingly important part of Sri Lanka’s economy. The country’s BPO industry recorded export revenue of $850m in 2015, according to figures from the Central Bank of Sri Lanka, making it the country’s fifth-largest export revenue earner that year.
This is a best prospect industry sector for this country. Includes a market overview and trade data.
Telecommunications, computer, and information services are key growth components within the services sector and delivered net inflows worth approximately $1 billion in 2021.